General information
Craftwood provides furniture and related products through this website. By using our site, you confirm that you are at least 18 years old or have permission from a guardian to make purchases.
products and availability
We make every effort to display our products accurately. However, colors and finishes may vary slightly depending on your screen settings. All products are subject to availability, and we reserve the right to discontinue or update any item at any time without notice.
orders and payments
When you place an order, you agree to provide accurate and complete information. Payments are processed securely through trusted third-party providers. Craftwood reserves the right to cancel or refuse any order at our discretion, including cases of suspected fraud or pricing errors.
Shipping and delivery
Delivery times are estimates and may vary by location. Once your order has been shipped, you’ll receive a confirmation email with tracking details. Craftwood is not responsible for delays caused by carriers or circumstances beyond our control.
returns and refunds
We accept returns within 30 days of delivery for unused items in their original packaging. Refunds will be processed once the returned product has been inspected. For detailed instructions, please visit our Returns page.
intellectual property
All content on this site — including images, text, and design elements — is owned by Craftwood and protected by copyright laws. You may not reproduce, distribute, or use any materials without written permission.
limitation of liability
Craftwood is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
Changes to these terms
We may update these Terms of Service at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.
contact us
For questions about these terms, please reach out through our contact page.