Frequently Asked Questions

Frequently Asked Questions

Where is your furniture made?

Each Craftwood piece is made in collaboration with local workshops that share our commitment to sustainable materials and timeless craftsmanship.

Where is your furniture made?

Each Craftwood piece is made in collaboration with local workshops that share our commitment to sustainable materials and timeless craftsmanship.

Where is your furniture made?

Each Craftwood piece is made in collaboration with local workshops that share our commitment to sustainable materials and timeless craftsmanship.

What materials do you use?

We source natural woods, organic fabrics, and durable finishes chosen for their longevity, texture, and minimal environmental impact.

What materials do you use?

We source natural woods, organic fabrics, and durable finishes chosen for their longevity, texture, and minimal environmental impact.

What materials do you use?

We source natural woods, organic fabrics, and durable finishes chosen for their longevity, texture, and minimal environmental impact.

How long will my order take to arrive?

Orders typically ship within 5–10 business days. Delivery times vary by location, and tracking details are provided once your item is on its way.

How long will my order take to arrive?

Orders typically ship within 5–10 business days. Delivery times vary by location, and tracking details are provided once your item is on its way.

How long will my order take to arrive?

Orders typically ship within 5–10 business days. Delivery times vary by location, and tracking details are provided once your item is on its way.

Do you offer international shipping?

Yes. Craftwood ships worldwide. Shipping costs and delivery times will be calculated at checkout based on your region.

Do you offer international shipping?

Yes. Craftwood ships worldwide. Shipping costs and delivery times will be calculated at checkout based on your region.

Do you offer international shipping?

Yes. Craftwood ships worldwide. Shipping costs and delivery times will be calculated at checkout based on your region.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Once we receive the return, a refund will be processed within 5–7 business days.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Once we receive the return, a refund will be processed within 5–7 business days.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Once we receive the return, a refund will be processed within 5–7 business days.

How do I care for my furniture?

Use a soft, damp cloth for regular cleaning. Avoid harsh chemicals and prolonged sunlight exposure to preserve the natural finish.

How do I care for my furniture?

Use a soft, damp cloth for regular cleaning. Avoid harsh chemicals and prolonged sunlight exposure to preserve the natural finish.

How do I care for my furniture?

Use a soft, damp cloth for regular cleaning. Avoid harsh chemicals and prolonged sunlight exposure to preserve the natural finish.

Can I customize a piece?

Some designs allow for material or finish customization. Contact us with your request, and we’ll confirm if your preferred piece qualifies.

Can I customize a piece?

Some designs allow for material or finish customization. Contact us with your request, and we’ll confirm if your preferred piece qualifies.

Can I customize a piece?

Some designs allow for material or finish customization. Contact us with your request, and we’ll confirm if your preferred piece qualifies.

Are your products sustainably made?

Yes. Sustainability guides every decision at Craftwood — from sourcing and production to packaging and logistics.

Are your products sustainably made?

Yes. Sustainability guides every decision at Craftwood — from sourcing and production to packaging and logistics.

Are your products sustainably made?

Yes. Sustainability guides every decision at Craftwood — from sourcing and production to packaging and logistics.

Craftwood exists to bring calm design and natural warmth into modern homes through furniture crafted with balance, purpose, and quiet beauty.

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Join our list to receive new collections, design stories, and product launches from Craftwood. Thoughtful pieces, serene spaces, and crafted living delivered to your inbox.

© 2025 by Preye Izu

Craftwood exists to bring calm design and natural warmth into modern homes through furniture crafted with balance, purpose, and quiet beauty.

Sign up to our newsletter

Join our list to receive new collections, design stories, and product launches from Craftwood. Thoughtful pieces, serene spaces, and crafted living delivered to your inbox.

© 2025 by Preye Izu

Craftwood exists to bring calm design and natural warmth into modern homes through furniture crafted with balance, purpose, and quiet beauty.

Sign up to our newsletter

Join our list to receive new collections, design stories, and product launches from Craftwood. Thoughtful pieces, serene spaces, and crafted living delivered to your inbox.

© 2025 by Preye Izu

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